Cancellation & Refund Policy

 Last updated on 22-04-2025 15:51:54
 CHIRAG KISHOR RANGWANI believes in helping its customers as far as possible, and has therefore a 
liberal cancellation policy. Under this policy:
 • Cancellations will be considered only if the request is made immediately after placing the order. 
However, the cancellation request may not be entertained if the orders have been communicated to the 
vendors/merchants and they have initiated the process of shipping them.
 • CHIRAG KISHOR RANGWANI does not accept cancellation requests for perishable items like 
flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the 
quality of product delivered is not good.
 • In case of receipt of damaged or defective items please report the same to our Customer Service team. 
The request will, however, be entertained once the merchant has checked and determined the same at his 
own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the 
product received is not as shown on the site or as per your expectations, you must bring it to the notice of 
our customer service within 2 Days days of receiving the product. The Customer Service Team after 
looking into your complaint will take an appropriate decision.
 • In case of complaints regarding products that come with a warranty from manufacturers, please refer 
the issue to them. In case of any Refunds approved by the CHIRAG KISHOR RANGWANI, it’ll take 3
5 Days days for the refund to be processed to the end customer

We do not offer refunds for correctly fulfilled orders (correct size, color, design). However, we allow a one-time exchange within 7 days if the product is unused and in original condition.